Product Manager

Alpharetta, GA
Full Time
Mid Level

Who We Are:

At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved.

PracticeTek was established by healthcare professionals and entrepreneurs who share a common goal: deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of traditional technological platforms.

PracticeTek is a collection of innovative software companies working together to make healthcare easier, and more accessible, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy.

 

Department Overview:

The Product Management department is focused on connecting product strategy with business results. Our product managers collaborate closely with brand General Managers, customers, engineers, sales, marketing, and customer success.  We drive product initiatives from initial inception through outcome definition, story mapping, delivery, market adoption and success tracking.  Our team is driven by creative, curious, and inventive people who have a passion for delivering engaging practice and patient experiences.

The Career Opportunity:

As a Product Manager, you will apply your experience to help drive the future of our cloud-based offering ChiroTouch.  You will work closely with customers and cross-functional team members to identify, define and deliver solutions that help our practices achieve their efficiency and growth goals.  This role calls for a strong, proactive product manager capable of autonomously driving multiple projects in parallel.   This position is the dream job for an ambitious professional looking to have a big impact in a fast-growing company.

Your Areas of Accountability:

  • Business and Product Outcomes – work closely with the Director of Product Management to define and deliver product outcomes that create traction on business results.
  • Collaborate across teams – continually seek feedback from sales, support, and other stakeholders to ensure product alignment.   A collaborative attitude is essential.
  • Identify strategic partnership opportunities for revenue growth; drive integration requirements, launch integrated applications and manage integrations to drive ongoing success.
  • Agile Development: Act as a key liaison between development teams, stakeholders, and end-users, ensuring a shared understanding of product goals and priorities.
  • Utilize agile methodologies (Scrum) to lead and facilitate sprint planning, backlog grooming, and release planning activities.
  • Backlog Management: Own and prioritize the product backlog, making data-driven decisions to maximize value and deliver incremental improvements.
  • Break down complex features into user stories with clear acceptance criteria and collaborate with the development team to ensure successful implementation.
  • Obsess over user experiences and outcomes – work with team to design and develop delightful and thoughtful user flows.
  • Work with the technology team to deliver a world-class product
  • Drive market readiness planning and execution across all functions of our business.
  • Define and measure success for all product features – recommending actions as needed if there are achievement gaps.
  • Constantly strive to improve the way we work - if it can be done better let’s do it!

Competencies for Success:

  • 3+ years of software product management experience.
  • Experience in EHR/EMR or Practice Management or Medical Billing space a plus.
  • Leadership - proven ability to set a vision, excite and lead a cross-functional team.
  • Proven experience as a Product Owner in an agile software development environment, preferably within the healthcare technology sector.
  • Experience working with API and integrated strategic partners.
  • A data-driven approach to making decisions but know how to rely on your intuition when your data set is incomplete.
  • Experience defining experiments and measurements to help build confidence around product intiatives
  • Crisp and clear communication style across all mediums and with both business and technology stakeholder groups
  • Experience presenting to executive leadership and representing product strategy
PracticeTek is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.


 
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